Enhanced Conversational Search through Caching Historical Embeddings

Summary of the technology

This technology introduces a client-side document embedding cache designed to enhance the responsiveness of conversational search systems. By caching document embeddings relevant to a conversation's initial topic, it enables faster and more relevant responses to successive queries, leveraging dense retrieval models for semantic understanding. This innovation not only achieves a high hit rate but also maintains the integrity of search results.

For example, when a user inquires about "weather patterns," and later asks about "rainfall in the forest," the system could quickly provides specific, relevant documents from the cache based on the semantic linkage established by the initial query, thus streamlining the search process within the conversational context.

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Details of the Technology Offer

BACKGROUND

In the development of conversational agents, the shift from keyword-based to semantically enriched searches poses new challenges, particularly with audio input from devices like smart speakers. Traditional search methods fall short in understanding and retaining the context of multi-turn conversations, leading to inefficiencies. Addressing this, this approach significantly reduces search times by utilizing a compact, efficient spatial index for nearest-neighbor similarity queries, revolutionizing conversational search with its emphasis on context and previous interactions.

Benefit

  • Increased Responsiveness: The system reduces the time required to return search results by preemptively caching documents relevant to the conversation's topic
  • Maintained High Quality and Integrity of Result: Ensures that the speed of response does not degrade the relevance or accuracy of the search results
  • Semantic Understanding: Deep semantic analysis of both document and query embeddings allows for more contextually relevant searches

Market Application

  • Customer Support Services: Integrated into customer support chatbots, this technology provides faster and more accurate responses to user queries by understanding conversational context.
  • Voice-Activated Search Systems: Enhances search functionalities in smart speakers and other audio-input devices by high capabilities to understand and retain search context.
  • E-commerce Platforms: Improves search functionalities on e-commerce platforms, offering users more accurate results by understanding their needs with conversations.
  • Educational and Research Tools: Process and respond to complex, conversational queries used in educational and research softwares or tools

Publications

  • Frieder, O., Mele, I., Muntean, C. I., Nardini, F. M., Perego, R., & Tonellotto, N. (2022). Caching Historical Embeddings in Conversational Search. arXiv:2211.14155 [cs.IR]. https://doi.org/10.48550/arXiv.2211.14155

Intellectual property status

Granted Patent

Patent number : Patent No.: US 2023/0267126 A1

Where : USA

Related Keywords

  • Archivistics/Documentation/Technical Documentation
  • Data Processing / Data Interchange, Middleware
  • Data Communications
  • retrrieval optimization
  • search caching
  • search quereis
  • semantic documenting

About Georgetown University

Our mission is to advance GU’s innovations through strategic alliances and new venture creation, to facilitate the translation of research breakthroughs into tangible solutions, and to cultivate a dynamic and inclusive environment for entrepreneurship. We advance this mission in support of the GU community and for the benefit of society.

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