Dial Desk

Established in 2008, DialDesk is India’s leading customer experience management platform, empowering businesses to deliver seamless, real-time interactions across channels. From startups to industry giants, we help brands transform their customer journey with powerful tools like live chat, voice, email, and WhatsApp Support—ensuring faster resolutions and higher satisfaction. Our mission is to simplify customer engagement through intelligent automation and human-centered solutions that scale with your business.

At DialDesk, we believe great service should be simple, accessible, and measurable. With our innovative platform, businesses across industries like FMCG, eCommerce, automotive, and healthcare can track every customer interaction and deliver prompt, personalized responses that drive loyalty.

We continually evolve with emerging technologies and customer expectations to stay ahead of the curve. Whether you're looking to reduce response time or boost retention, DialDesk provides the insights and tools you need—along with dedicated support through our WhatsApp Help Center—to elevate your customer experience.