Hanna Smith

The experience we had interacting with the Wizz Air Office in Verona during our recent family holiday in Italy was nothing short of extraordinary. We were welcomed with open arms by the personnel as soon as we entered the office, and they made us feel appreciated as clients. I was traveling to Budapest with my family, and because of a family situation, we required help making some last-minute alterations to our reservation.
Everything was handled by the Wizz Air Verona Office staff with great professionalism and compassion. One employee in particular made a special effort to make sure that all of our problems were taken care of. She explained the ticket differences, carefully walked us through the rebooking procedure, and even assisted us in choosing the most practical seats for our kids to sit in throughout the journey.